Our signature strata clients

BMC Management with Multiple Key Stakeholders (Caringbah Strata Plan and BMC)

2024

Dependable Strata resolved a complex situation involving multiple stakeholders in a Strata Plan and BMC. By raising a levy, reviewing disputed invoices, and clarifying expenses, we secured reimbursement of $125,485, ensuring insurance renewal and restoring financial stability.

Defect Claim: New Scheme with Burst Water Main (Canterbury)

2024

Dependable Strata managed a major water leak issue in a new building in Canterbury. Through prompt investigation and negotiations with the builder, repairs were completed under warranty, saving the Owners Corporation $70,000 in repair costs.

Electricity Savings Initiative (Rosebery)

2023

Dependable Strata initiated an electricity savings project in Rosebery by replacing common area lights with LEDs. After obtaining multiple quotes, the monthly electricity costs were halved, leading to annual savings of over $12,000 for the Owners Corporation.

Lift Contract Negotiation (Botany)

2023

Dependable Strata successfully negotiated with the incumbent lift contractor, securing over $15,000 in annual savings for lift maintenance costs in Botany, ensuring better financial efficiency for the Owners Corporation.

Cleaning Contract Negotiation: New Building Signed Up With Unfair Contract

2023

Dependable Strata negotiated a reduction in cleaning costs for a new building after discovering an unfair $27,000 annual contract. Through careful review and discussions, we secured a revised cost of $17,000 and established direct communication for prompt issue resolution.

Defect Claim: New Residential Scheme with Building Defects (Granville)

2023

Dependable Strata successfully managed a defect claim for a new residential scheme in Granville, working with the building manager and strata committee to resolve building defects. The builder agreed to cover rectification costs and pay for the Owners Corporation’s expenses.

Resolution with McDonald's (Inner West Scheme next to McDonald's)

Dependable Strata addressed residents' complaints about rubbish from a nearby 24-hour McDonald's by sending formal letters. After a meeting with McDonald's management, the company agreed to increase staff patrols, install an additional bin, and set up direct communication with Strata Management.

David Pegler

Director and Founder

Extensive experience in engineering, business acumen in customer service, and 35 years of strata experience, he is passionate about assisting clients with all their strata-related concerns. Rest assured, he will respond to your inquiries promptly and comprehensively.

Tetsuo Yamagishi

Director and License in Charge

Motivated by his own encounters with inadequate strata management, he strives to be the exemplary strata manager he wished he had as a property owner. His mission is to elevate industry standards and provide bespoke services that address each client's unique needs, ensuring no one experiences the frustrations he once faced.

Daniel Gao

Senior Strata Manager

With over 18 years of extensive customer service experience spanning hospitality, real estate, and strata sectors, he responds promptly and demonstrates genuine care for every client. His expertise extends to managing large and complex schemes. As a native Chinese speaker, he is fluent in Mandarin.

Jarrad Pegler

Strata Manager

Leveraging over a decade of hands-on experience in the construction industry, he possesses comprehensive knowledge of diverse repair and maintenance requirements. His expertise is always at the disposal of customers, ready to address any needs they may have.

Hans Lui

Strata Assistant

With over 20 years of experience in banking and finance, he brings a wealth of knowledge to his role. His commitment to client satisfaction is exemplary. As a native speaker of Cantonese, he offers valuable linguistic versatility.

Doris Montana-Borg

Administration Support

An accomplished leader of administrative support, adept at managing diverse tasks including debt collection, dissemination of notices and reports, preparation of meeting minutes, and various other essential duties.

Kevin Malone

Customer support

How do we work

let’s talk

We talk

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We design

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We improve

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Expertise & Services

With Dependable Strata, you can be assured you will be looked after with the following services and more

Defect Management, Rectification & Defect Claims

Liaise communicate with stakeholders to manage the identification of defects, rectification and claims and ensure key timelines are met.

Disputes & Conflict Resolution

We strive to resolve issues by taking genuine care and actions which lead to real outcomes. We don't give up.

Maintenance, Asset Management & Safety

- Being on top of maintenance and asset management.
- Maintaining safety of the building.
- Available 24/7 in the case of emergencies.

Invoice Checking & Disputes

- We care about where your money goes.
- We check invoices regularly to ensure it is a valid invoice and will dispute with contractors if we do not believe it is a valid invoice.

Cost Saving Initiatives (e.g. LED & Solar)

Commit to constantly educating ourselves on the latest technologies and offerings to help save costs to the Owners Corporation.

Insurance Claims

We work with various contractors and brokers to manage the insurance claims on your behalf to obtain the best outcome where possible.

By-Law Management & Enforcement

We have a step by step system to rigorously follow through on enforcing By-laws in the building.

Effective Debt Recovery Service

Ensure your building is up to date on their levies through a firm but friendly approach to talking to those who are behind with their levies.

Testimonials.

Dependable Strata always responds to my messages, phone calls, and emails and it is very easy dealing with the staff.

I would recommend them to anyone who would like to spend less time managing their strata manager and more time enjoying their property because they can solve problems for us.
‍
Brian, Mascot

We've changed strata management to Dependable Strata since late 2020. Within the whole year, I'm satisfied with the service from my Strata manager, Daniel.

Faye, Carlingford

They are small and have a great focus on our needs. They are attentive, and they clearly care about our situation. They are skilled, Insightful, and intelligent.
‍
Ian, Maroubra

CONTACT

Here to care and serve you

Here to care and serve you

Here to care and serve you

Who we are

Our Vision

Our signature strata clients

BMC Management with Multiple Key Stakeholders (Caringbah Strata Plan and BMC)

Defect Claim: New Scheme with Burst Water Main (Canterbury)